As COVID19 has been spreading worldwide, companies must face virus related challenges that not only have frightened employees but also have targeted firms from the aspect of keeping it cool.
Keeping CEOs’ responsibility in mind we at PERSON now present you a useful to-do list on effective coronavirus communication.
1, CEO knows it best
As the head of the company, several tasks must be done by nobody but the CEO themselves. They have to take control over the ins and outs of internal and external communication. Also, adequate reassurance employees will be grateful for.
2, Two-way communication is a must
You might have already experienced that most of your employees are very keen on getting more and more info about next steps, but that is just something to begin your effective journey with! Make sure to establish channels that serve as a main information centre, whether it is a specific email address or a chatbot, you’re all set.
3, Remind your co-workers of your goals
Knowing exactly what goals are to be reached is crucial especially when in crisis. If you agree that your employees are terrified of getting infected and of losing their jobs, we suggest that you clarify the following: What goals are there for the company to reach no matter what and what deadlines are there to meet. If you hint a few next steps to all that, nothing can go wrong.
4, Definiteness rules in rules
When an exceptional emergency situation occurs such as compulsory e-commuting or quarantine, make sure your regulations are easy to obey. Do inform others of setting, scope and sanctions. According to lawyers, a pandemic planning might be necessary and you might also consider making business trips and partnership meetings nonessential.
5, Don’t be a panic-monger
Sober and advised leaders are a key to great community management. Clickbait pieces might deceptively influence your office wellbeing. That is why educating your co-workers is crucial along with using tried-and-true channels. Make sure the information being spread leads them to providence and no fear. To find the Hungarian government’s official statements linked to the virus, please visit www.koronavirus.gov.hu.
6, Integrity vs GDPR
If the virus seem to have emerged in your workplace, do not hesitate to share your co-workers that information. However, according to GDPR regulations, you must carefully consider whether you identify anyone possibly infected. Remember that it is forbidden to share their personal data with anyone but the authorities. We suggest that you stay strong-minded and focused to keep it together.
PERSON professionals are to create as many free communication materials as possible to help Hungary-based companies when coping with COVID19 communication. “ I feel I am responsible for using most of my tools to foster the economic burden of the country’s survivorship. For whom this market matters, should likewise act “ Richard Hampuk, CEO claims.